Frequently Asked Questions (FAQs)

  • Can you recover and return my grids with the dewar?


    Yes, we can.

  • How many grids should we send?


    Always send a least duplicates, and preferably four grids of each sample. Since grid quality varies even during a single plunge freezing session, and also when repeating identical protocols at different sessions, we prefer to receive multiple grids of each sample, and then decide on the optimal grid after doing an Atlas of all grids.